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Course of Action - Verbal and Reasoning

Directions to SolveIn each question below is given a statement followed by three courses of action numbered I, II and III. You have to assume everything in the statement to be true, then decide which of the three given suggested courses of action logically follows for pursuing.
Q1:

Statement: Residents from Model Colony coming under North Ward of City X have complained to the Ward Officer that for last three days the tap water in the ward is contaminated and no action is being initiated by municipal staff. Courses of Action:
  1. The Ward Officer of North Ward should initiate action against residents who have lodged complaints against municipal staff.
  2. The Ward Officer should ask his junior officer to visit Model Colony to assess the actual condition of water with his staff and to get samples of water tested from laboratories.
  3. The Ward Officer should ask Ward Engineer to check water installations and pipelines in the Model Colony area.

A Only I and II follow

B Only II and III follow

C Only I and III follow

D Only either I or III, and II follow

E None of these

ANS:B - Only II and III follow

Explanation: The residents complained to the Ward Officer regarding the negligence of duty of his subordinates. So, I does not follow. Also, it is the moral duty of the Officer to listen to the complaints, ascertain the quality of water in the colony and get all pipelines and connections checked for any damage or leak that could have opened the way for contamination of water. Thus, both II and III follow.